News

Electronic Billing Gives Customers More Control and Convenience

STARKVILLE – With the new year off to a start, Starkville Utilities reminds customers that it’s an ideal time to review their account options and consider upgrading free of charge to an electronic billing and payment program to keep their accounts in good standing.

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Terry Kemp
General Manager, Starkville Utilities

Terry Kemp is the general manager for Starkville Utilities, a public utility serving 14,000 residences, businesses and industries in Starkville, Mississippi as well as Mississippi State University.

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Energy-Saving Tips Help Customers Keep Warm In, Winter Out

As temperatures begin to drop across the state, Starkville Utilities is helping customers keep their homes comfortable while lowering heating costs with the Warm In, Winter Out initiative.

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Finding Holiday Joy Doesn’t Mean Sacrificing Safety

It’s 2020. And that means everyone could use a little extra holiday cheer. In fact, some residents are already unpacking the ornaments and lights, and filling their homes with the sounds of joyful music and movies.

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Starkville Utilities Celebrates Public Power Week Oct. 4-10

In observance of Public Power Week Oct. 4-10, Starkville Utilities will join more than 2,000 other not-for-profit electric utilities across the nation to promote the benefits of living in public-power communities, including low rates, high reliability, customer responsiveness, economic development and local control.

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Groundbreaking for Consolidated Operations Center Set for September 23

On September 23, Starkville Utilities will take another step towards better serving the community’s utility needs during a groundbreaking ceremony for its enhanced, consolidated operations center. The event will begin at 8:45 a.m. at Starkville Utilities’ electric division operations building at 605 Highway 182 East.

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Starkville Utilities Builds on Achievements with New Customer Initiative

Along with planned enhancements in service reliability, Starkville Utilities is launching an initiative aimed at strengthening relationships with customers. Known as the Renew Principle, the new venture seeks to improve customer service through better communications, more personalized services and new technologies that will make it easier and more convenient to do business with Starkville Utilities.

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Proposed Rate Adjustment Will Keep Infrastructure Upgrades on Track

Starkville Utilities is recommending an adjustment in water and sewer rates that, if approved, will fund planned upgrades to benefit customers well into the future. To support the utility’s five-year capital improvement plan, more than $25 million will be invested to replace aging portions of the city’s water and sewer services and update critical components at its wastewater treatment facility.

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Starkville Utilities Cautions Customers to Be Aware of Scam Artists

Starkville Utilities is urging customers, especially the elderly and handicapped, to be aware of people posing as utility employees with the apparent motive to rob or swindle them. Last week an individual posing as a Starkville Utilities representative attempted to collect payment for an electric bill at a customer’s house.

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Hydrant Testing Starts July 7 to Strengthen Local Fire-Response Efforts

The Starkville Fire Department, in partnership with Starkville Utilities, will soon begin testing fire hydrants to ensure they’re in proper working condition to strengthen local firefighting efforts. During the two-month test period, residents may notice temporary water discoloration that is normal and not harmful to health.

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Beat the Heat with Energy-Saving Tips from Starkville Utilities

With the arrival of summer only a few days away, Starkville Utilities is launching Beat the Heat to help customers better manage cooling costs during the hottest months of the year.

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Starkville Utilities and TVA Partner to Support Local Pandemic Relief Efforts

STARKVILLE – To help residents who are experiencing financial hardships related to COVID-19, Starkville Utilities is partnering with TVA to present $10,000 to two local nonprofits from the TVA COVID Community Care Fund.

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Starkville Utilities Urges Safety When Working Outdoors

STARKVILLE - Springtime and yard work go hand-in-hand, but it’s also the season when accidents and injuries tend to increase. Starkville Utilities reminds customers to make safety their priority by avoiding common outdoor hazards, especially those involved with working around power lines.

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Routine Tree Trimming Helps Reduce Outages and Improve Reliability

STARKVILLE - Falling trees and branches are a leading cause of power outages — but that doesn’t mean trees and lines can’t safely co-exist. In recognition of Earth Day on April 22, Starkville Utilities is highlighting the role of proper tree-trimming practices in enhancing reliability and protecting one of the community’s most vital natural resources.

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Starkville Utilities Spotlights Line Workers on National Lineman Appreciation Day

STARKVILLE - Most of the time, the work that linemen do goes unnoticed — and in their world, that’s a good thing. It means their customers are receiving the electricity they need to power their homes and businesses safely and reliably. On April 18, Starkville Utilities will join the rest of the country in recognizing the vital services performed by line workers during National Lineman Appreciation Day.

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Starkville Utilities is Committed to Health, Safety and Service

It is impossible to quantify the many ways COVID-19 has impacted our lives over the last several weeks. In the face of this health threat, the people of Starkville have answered with an outpouring of compassion, generosity and kindness that has strengthened our resolve to make it through this crisis together. The positive example they’ve set has made me even more thankful to be part of this community.

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We are a Water and Electric Utilities Company in Starkville