News

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Enjoy a Happy, Healthy Holiday Season by Decorating Safely

As Starkville begins to sparkle with holiday lights and decorations, Starkville Utilities is encouraging customers to decorate safely and prevent accidents and injuries.

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Reduce Monthly Heating Bills by Keeping Warm In, Winter Out

Falling leaves and falling temperatures mean Starkville Utilities customers soon will be relying more on their heating systems to stay comfortable.

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Pole Inspections Progress Ahead of Schedule

With the first phase completed ahead of schedule, Starkville Utilities has launched the second phase of a comprehensive pole inspection program as contract crews focus on the area between Highway 12 and Highway 182.

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Customers Invited to Free Home Energy Workshops on Nov. 6 and 7

Interested in saving energy and money this winter? Make plans now to attend one of Starkville Utilities’ free EnergyRight workshops on Nov. 6 and 7.

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Starkville Utilities Prepares to Replace Wastewater Aerators

With a focus on maintaining excellent water-quality standards, Starkville Utilities is moving forward with plans to install new aerators at the Ernest E. Jones Wastewater Treatment Plant.

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Discover a side of your home you’ve never seen before

Life is busy. So we’ve made it easy for you to receive a Home Energy Assessment on your time.

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TVA Rate Adjustment Will Impact Starkville Utilities’ Customers

Tennessee Valley Authority’s recent decision to raise rates will result in a 3.2% increase to Starkville Utilities’ electric bills.

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Rate Adjustment Ensures Water and Sewer System Improvements Stay on Track

As part of efforts to prepare Starkville’s utility systems for the future, the mayor and board of aldermen recently improved water and sewer rate adjustments that will increase the average Starkville Utilities customer bill by $6.

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Public Power Week Highlights Benefits of Local Focus and Control

When people are invested in their community, they’re also committed to its future. That’s the momentum behind Starkville Utilities’ upcoming observance of Public Power Week.

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Driving Electric in Starkville Just Got Easier

Starkville is now a key destination on Mississippi’s electric highway, thanks to the growth of local electric vehicle chargers.

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City Leaders to Review Plans for Water and Wastewater Improvements

Preparing Starkville’s utility systems to support current needs and future growth is the focus of the mayor and board of alderman’s Aug. 30 work session.

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City Breaks Ground on New EV Charging Station in Downtown Starkville

Starkville Utilities is charged about the future—and that’s just how electric vehicle drivers will feel when a new EV fast-charging station opens in downtown Starkville.

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Emergency Drill Planned at Wastewater Treatment Plant

On August 8, local emergency response agencies will participate in a drill at the Ernest E. Jones Wastewater Treatment Plant to ensure that personnel are prepared and equipped to protect the public in the event of a chemical accident.

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SmartHub is Your Online Portal into the Future

Get ready to experience a revolution in the way you manage your utility accounts with SmartHub, an innovative new online billing and payment system from Starkville Utilities.

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Starkville Utilities Powers Ahead with FutureNOW

Serving a dynamic city recently hailed as “the best small town in the South” means always being prepared to meet the utility needs of a growing and thriving service area.

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Pole Inspections Target More Reliable Electric Service

The backbone of Starkville’s electric system will soon benefit from a comprehensive inspection program to enhance service, reliability and resiliency.

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Stay Cool and Save Money This Summer

With another scorching summer in the forecast, Starkville Utilities is encouraging customers to take action to Beat the Heat with simple, do-it-yourself steps to control cooling costs while staying comfortable.

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City Leaders Review Water System Evaluation Results

Roadmaps are essential in helping travelers find their destination, and they’re just as vital for Starkville Utilities in ensuring that customers have access to safe, affordable, reliable utility services well into the future.

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All Systems Go for Green Oaks and Rolling Hills After Sewer Upgrades

Recently completed sewer upgrades in Green Oaks and Rolling Hills neighborhoods will benefit all Starkville Utilities customers by enhancing systemwide reliability, integrity and longevity.

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Downtown Area Now Served by New and Improved Underground Utilities

Starkville Utilities’ recent completion of the Main-Lampkin upgrade project not only improved water and sewer services for customers in the area but also paved the way to a vibrant, inviting future for downtown Starkville.

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Local Tree Plantings Planned for Earth Day on April 22

“Throwing shade” will take on a whole new meaning during Earth Day this year. That’s when Starkville Utilities will team with Tennessee Valley Authority and Starkville Town and Country Garden Club to enhance community areas by planting shade trees.

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Spring into Savings with Free EnergyRight Workshops in April

The more you know, the more money you can save. That’s the goal behind six free home energy workshops that will be presented by Starkville Utilities April 22-25.

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Starkville Utilities Calls for Proactive Reporting of Water Leaks

Starkville Utilities is calling on customers to help protect the city’s water system and investments by proactively reporting leaks that can waste thousands of gallons of water and drive up your utility bill.

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Starkville Utilities Reminds You to Call 811 Before Digging

Ever wonder about those multi-colored markings that you see from time to time on neighborhood streets, sidewalks and lawns?

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Edward Kemp Appointed to Seven States Power Corporation Board

Starkville Utilities General Manager Edward Kemp was unanimously approved to serve on Seven States Power Corporation’s board of directors during its quarterly meeting on Feb. 6.

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Being Prepared for Severe Weather Can Save Lives

Mississippi's Spring Severe Weather Awareness Week is Feb. 11-17, and Starkville Utilities is joining the National Weather Service, the Mississippi Emergency Management Agency and others in encouraging area residents and businesses to make severe weather planning and preparation a priority.

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Extreme Winter Weather May Result in Higher Bills

STARKVILLE – As weather patterns return to normal, upcoming utility bills will reflect the recent deep freeze that shut down schools, businesses, roadways and airports while causing many Starkville residents to shelter at home.

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Make Sure Your Home is Prepared for Sub-Freezing Weather

As Starkville braces for a round of sub-freezing weather, Starkville Utilities is reminding customers to take steps now to protect water lines, prevent costly repairs and maintain water flow to their homes.

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Starkville Utilities Cautions Customers to Be Aware of Scam Artists

Starkville Utilities is urging customers to be aware of people posing as utility employees with the apparent motive to rob or swindle them.

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Water System Upgrade to Impact Traffic Flow on Old West Point Road

A capital improvement project led by Starkville Utilities will affect traffic on a portion of Old West Point Road from Dec. 14 through mid-January as crews upgrade water lines and complete overlay prep work for the next paving season.

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With Winter Close, Now is a Good Time to Protect Water Pipes

Just a month ago, daytime highs reached an unseasonably warm 80 degrees, but recent temperature dips suggest winter is just around the corner.

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Starkville Utilities Urges Respect for Electricity When Decorating

With the holidays fast approaching, thoughts are turning to decking the halls and spending time with family and friends. As you begin making your list and checking it twice, Starkville Utilities reminds you to keep safety at the top.

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Save Money, Stay Cozy by Keeping Warm In, Winter Out

Colder weather can give you the chills, and so can higher-than-normal heating bills. With winter on the way, now’s the time to take control of heating expenses while improving home energy efficiency with tips from Starkville Utilities’ Warm In, Winter Out initiative.

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Improved Inspection Technology Keeps Starkville’s Utilities in Top Condition

Have you heard about the Starkville Utilities crew that watches TV on the job? In this case, they’re actually improving utility services by using advanced data-collection technology and closed-circuit televisions (CCTV) to inspect underground systems.

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Large Industrial Customers Participate in Energy-Focused Summit

Ensuring that large industrial customers benefit from energy-saving incentives and resources was the focus of a recent Industry Summit presented by Starkville Utilities and Tennessee Valley Authority.

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Residents of All Ages Discover Ways to Save Energy and Money

Learning how to save energy and money was a community-wide focus in October when hundreds of residents attended free home energy workshops presented by Starkville Utilities and the Tennessee Valley Authority (TVA).

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Residents Invited to Attend Home Energy Workshops

Are you looking to lower your energy use? Check out Starkville Utilities’ free home energy workshops featuring ways customers can improve energy efficiency and lower utility bills, especially as they prepare for winter weather.

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Keep Starkville Bright and Safe by Reporting Streetlight Outages

Autumn is when daylight hours grow shorter and clocks fall back an hour—seasonal changes that highlight the importance of Starkville’s streetlights in improving safety for pedestrians and drivers.

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‘Building for the Future’ is Theme of National Public Power Week

The first week of October is Public Power Week—an observance that holds special significance for Starkville Utilities and 2,000 other community-powered, not-for-profit electric utilities that specialize in providing reliable, affordable, sustainable service to millions of customers across the U.S.

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Wholesale Power Charges and Inflation Drive Up Electric Costs

The average residential monthly bill for Starkville Utilities’ electric service will increase $5.56 starting this fall.

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Mutual Assistance Agreements are a Utility Industry Strength

Last March when a tornado ripped a path of destruction through Amory, Starkville Utilities crews were there the next day to help rebuild the city’s heavily damaged electrical system.

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Tree Trimming Boosts Reliability by Reducing Outages

As powerful storms traverse through our community, utilities must remain proactive in keeping power lines free and clear of vegetation that can cause outages.

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Starkville Earns Another Perfect Score on Drinking Water Inspection

Starkville Utilities’ Water Division earned a perfect score again on the latest drinking water supply inspection report issued by the Mississippi State Department of Health.

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Heat Wave Has Starkvillians Using More Electricity to Stay Cool

The summer heat wave has local residents and businesses running air conditioners at full capacity to stay cool and comfortable.

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During Extreme Heat, Starkville Utilities Practices Extreme Safety

For many Starkville Utilities employees, working outdoors is part of the job in providing reliable water, wastewater and electrical services for customers.

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Avoid Rising Postage Costs with Paperless Billing

On July 9, the price of a postage stamp will increase for the second time this year, to 66 cents for first-class mail—but that won’t impact Starkville Utilities customers who use paperless billing.

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Starkville Utilities’ 2022 Water Quality Report Now Available

When it comes to your drinking water, there’s no substitute for confidence. Providing a safe, reliable supply of drinking water is central to Starkville Utilities’ mission and the focus of the newly released 2022 Consumer Confidence Report.

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Water and Wastewater Evaluations to Provide Roadmap into the Future

With an eye on the future, Starkville Utilities is preparing to launch comprehensive evaluations of the city’s water and wastewater systems to ensure they continue operating safely, reliably and affordably for many years to come.

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Edward Kemp, General Manager, Starkville Utilities: Downtown Starkville needs our support during water system upgrade

In May, Starkville Utilities took a big step into the future when we launched the Lampkin-Main water system upgrade in downtown Starkville.

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Curb Summertime Cooling Costs with Energy-Saving Tips

For Mississippians, hot and humid weather is a fact of life—but that doesn’t mean high cooling bills have to be. Through its Beat the Heat initiative, Starkville Utilities is helping customers gain more control over summertime energy expenses by sharing do-it-yourself tips that can lower bills without sacrificing comfort.

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Starkville Utilities and The Partnership Focus on Customer Service Skills

Improving customer service is a continuous initiative for Starkville Utilities.

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Water, Water Everywhere—and We Make Sure It’s Safe to Drink

Making water safe to drink is just part of the equation in managing Starkville’s water supply. The other part is building and maintaining infrastructure to reliably deliver drinking water to customers whenever they need it.

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Starkville Utilities Cautions Customers to Be Aware of Scam Artists

Starkville Utilities is urging customers to be aware of people posing as utility employees with the apparent motive to rob or swindle them.

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Communication Is Priority For Downtown Water Project

Keeping downtown customers in the loop will be a priority throughout the downtown water system upgrade that is set to begin in late May.

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This Spring, Put Safety First on Your To-Do List

STARKVILLE – April is the cruelest month according to a famous poem—and for good reason when it comes to safety. Spending more time outside in the spring increases our exposure to electrical hazards and slips, trips and falls.

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Edward Kemp, General Manager, Starkville Utilities: Our Line Workers are the Best of the Best

National Lineman Appreciation Day is observed annually on April 18. There’s a reason these utility professionals have their own day of recognition: Without them, our industry simply couldn’t exist.

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John Scott Named Assistant General Manager of Starkville Utilities

When Starkville Utilities began looking for a qualified industry professional to serve as assistant general manager, the search ended with utility veteran and Starkville resident John Scott.

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Starkville Utilities Named Top Performer in TVA EnergyRight Program

When it comes to helping customers improve energy efficiency, save money and reduce their environmental impacts, Starkville Utilities is a top performer.

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Home Energy Workshops Slated for March 29, 30

If you’re interested in improving energy efficiency and reducing utility bills, make plans to attend one of Starkville Utilities’ free Home Energy Workshop on Wednesday, March 29, or Thursday, March 30.

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DNA Underground, LLC Awarded Contract for Downtown Water System Upgrade

Starkville’s Mayor and Board of Alderman have awarded the contract for the Lampkin-Main water system upgrade to DNA Underground, LLC, an excavating contractor company based in Gulfport, Mississippi.

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Starkville Utilities Recognizes National Engineers Week

Starkville and other cities that are counted among the best places to live are not just population centers that pop up haphazardly and grow—they require an amazing amount of forethought, analysis, planning and resiliency to accommodate the basic needs of residents, such as reliable electricity and water.

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Early Start on Spring Flushing Aims to Reduce Brown Water

Starkville Utilities has gotten a head start on spring cleaning by launching a systemwide flushing program to remove iron deposits in pipes that cause brown water.

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Edward Kemp, General Manager, Starkville Utilities: Winter Storm Elliot Brings Opportunities to Shine, To Improve

Winter Storm Elliot, which gripped our nation in late December, presented many challenges for Starkville Utilities, our customers, and the community.

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Support Your New Year’s Resolutions With Our Account Solutions

If saving money is among your New Year’s resolutions for 2023, Starkville Utilities offers a variety of account management options designed to help customers gain more control over their household budgets.

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Starkville’s Drinking Water Supply Earns Top Ratings

In the world of customer reviews, a five-star rating is synonymous with excellence. A similar concept applies to water system inspections performed by the Mississippi State Department of Health, which awarded the city of Starkville a perfect score of five on its latest drinking water supply inspection report.

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Water Rate Adjustment Will Serve Starkville’s Current and Future Growth

During their meeting Tuesday, Starkville’s Mayor and Board of Aldermen approved a water rate adjustment that will help generate revenues for capital improvement projects and ensure Starkville’s water and sewer infrastructure is well prepared for the future.

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Starkville Utilities Urges Customers to Keep Warm In, Winter Out

Before customers turn up the heat, Starkville Utilities is helping them fight the cold and save money with the Warm In, Winter Out initiative.

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Starkville Utilities Urges Customers to Decorate Safely for the Holidays

The holiday season may be “the most wonderful time of the year,” but it’s also the most precarious in terms of falls, fires and electrical hazards.

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Starkville Utilities Takes Action to Combat Brown Water

For more than 40 years, Starkville Utilities has provided customers with safe, reliable drinking water that meets or exceeds Mississippi Department of Health standards.

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Open House Planned for Downtown Water System Upgrade

As preparations continue for the Lampkin and Main water system upgrade, Starkville Utilities is inviting downtown businesses and property owners to learn more about the construction project during an open house on Nov. 17 at the City Hall Courtroom from 5:30-7 p.m.

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Infrared Scanning Keeps Starkville’s Electrical System in Top Condition

This month, utility experts have been busy checking out local hot spots—but they’re definitely not on vacation. That’s because these hot spots refer to potential problem areas in Starkville Utilities’ electrical distribution system detected by infrared technology.

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Prevent Vampire Energy from Haunting Homes and Power Bills

As local neighborhoods fill up with ghosts, skeletons, witches and other frighteningly fun Halloween decorations, Starkville Utilities is warning customers about real vampires that may be wreaking havoc on monthly power bills.

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Starkville Utilities’ Linemen Specialize in Safety, Service, Teamwork

Starkville Utilities employees Randall Chriswell and Orlando Smith achieved a major career milestone earlier this year when they became certified linemen.

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Starkville Utilities Launches ‘Light ‘Em Up’ Campaign

As daylight hours grow shorter, Starkville Utilities is working to improve safety for pedestrians and drivers with the launch of its Light ‘Em Up campaign. The citywide street light audit seeks to ensure that all city street lights are on the job 24/7.

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Starkville Utilities to Lead Free Home Energy Workshops

Starkville residents will learn how to boost energy efficiency and reduce utility bills during free home energy workshops on Wednesday, Oct. 19 at the Starkville Oktibbeha County School District Discovery Center at 1504 Louisville Street.

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Everyday Commitment is Key to Starkville Utilities’ High Reliability

Flipping a switch to turn on a light may seem like a simple step but ensuring the light comes on every time requires a lot of behind-the-scenes work and planning—two reasons Starkville Utilities’ reliability is among the best in the business.

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Delivering Safe Drinking Water Requires Focus, Commitment and Planning

Every time Starkville residents turn on a tap, they can be confident that the water is safe to drink. That’s because quality control is a commitment that runs deep for the employees of Starkville Utilities and the city’s leadership team.

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Starkville Utilities Joins National Public Power Week Celebration

From volunteering in local schools to supporting workforce development to beautifying parks and public spaces, Starkville Utilities’ community focus goes beyond providing safe, reliable and affordable energy to power homes and businesses.

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Enter the Portal and Get the Most from Your Starkville Utilities Account

If you’re ready to experience complete control over your utility accounts and 24/7 secure access, then it’s time to enter the portal—Starkville Utilities’ customer portal, to be exact.

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Downtown Starkville is Next Focus Area for Water System Upgrades

As infrastructure upgrades proceed on schedule in Green Oaks and Rolling Hills neighborhoods, Starkville Utilities is shifting its focus to the downtown area with a water system improvement initiative on Lampkin and Main streets.

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Starkville Utilities Earns TVA Award for Home Energy Workshops

Efforts by Starkville Utilities to help customers improve home energy efficiency are earning the utility recognition as one of the Tennessee Valley Authority’s EnergyRight Top Performer Award winners.

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Starkville Utilities and TVA Present $10,000 to Discovery Center

As part of an initiative to strengthen local workforce development, Starkville Utilities has partnered with TVA to present $10,000 to the Starkville-Oktibbeha Consolidated School District Discovery Center.

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Biosolids Expected to Beautify Starkville’s Landscaping and Green Spaces

Starkville Utilities has received approval from the Mississippi Department of Environmental Quality to use biosolids from the city’s wastewater treatment plant for land applications.

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Starkville Utilities Unveils Consolidated Operations Center

With its new consolidated operations center as the backdrop, Starkville Utilities hosted a ribbon-cutting ceremony this week [June 21] to formally commission the state-of-the-art facility at 605 Highway 182 East, which represents a major step forward in improving performance and service capabilities for customers.

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Work Set to Begin on Rolling Hills and Green Oaks Sewer System Upgrades

Starkville Utilities will soon launch the next phase of infrastructure improvements that will provide customers in Rolling Hills and Green Oaks neighborhoods with a modernized sewer system.

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With Summer Temps on the Rise, Take Steps to Beat the Heat

As weather watchers forecast a hotter-than-average summer for most of the contiguous U.S., Starkville Utilities is helping customers improve energy efficiency and cost savings with tips from its Beat the Heat initiative.

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Starkville Utilities’ 2021 Water Quality Report Now Available

An important part of Starkville Utilities’ mission is delivering safe, reliable drinking water that complies with all regulatory standards. In support of that mission, the utility is informing customers that the utility’s 2021 Consumer Confidence Report is now available.

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Electrical Upgrade Project Makes Way for Hwy. 182/MLK Revitalization

In preparation for the Highway 182/Martin Luther King Jr. Drive corridor revitalization project, Starkville Utilities is moving forward with an electrical infrastructure upgrade that will improve service reliability and minimize outages for customers throughout Starkville.

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Progress of Street Light Upgrade Delayed by Supply-Chain Issues

Since last year, the majority of Starkville’s street lights have been upgraded to energy-efficient, cost-saving LED technology. But the citywide transition to LED won’t be completed by the end of this year as originally planned due to a familiar culprit: the global supply chain crisis.

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Sign Up for Electronic Payments to Avoid Mail Delays

What’s fast, secure, reliable, convenient and free of charge? If you’re near a smartphone or computer, the answer is right at your fingertips with Starkville Utilities’ electronic billing and payment options.

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Starkville Utilities Observes National Electrical Safety Month in May

In recognition of National Electrical Safety Month in May, Starkville Utilities is encouraging customers to learn about the main causes of electrically related fires, fatalities, injuries and property loss and steps they can take to prevent them.

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Ensuring Safe Drinking Water is an Everyday Commitment for Starkville Utilities

In observance of national Drinking Water Week May 1-7, Starkville Utilities is highlighting the work its water professionals do every day to make sure safe, high-quality drinking water is always available at customers’ taps, whenever they need it.

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Routine Tree Trimming is Key to Starkville’s High Power Reliability

Weather is the top cause of power outages in Mississippi. That’s why keeping trees away from power lines has been an effective outage-reduction strategy for Starkville Utilities, whose reliability performance consistently ranks among the best in the state.

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Make Sure Your Lawn Irrigation System is Ready for Summer

Spring showers will soon give way to warmer, drier weather, so now’s the perfect time to make sure irrigation systems are in good working order to keep lawns hydrated through the summer.

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Starkville Utilities Recognizes Lineman Appreciation Day on April 18

From keeping the power flowing 24/7 to restoring service after storms to enhancing public safety, linemen make a major impact on everyday life for utility customers throughout the U.S.

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Starkville Utilities Continues Proactive Strategy to Eliminate ‘Brown’ Water

STARKVILLE - As part of its ongoing commitment to assure the highest quality drinking water, Starkville Utilities is launching its spring hydrant flushing efforts.

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City Engineer Edward Kemp Named General Manager of Starkville Utilities

Starkville’s mayor and board of aldermen have announced that Edward Kemp, who has served as city engineer since 2008, will become general manager of Starkville Utilities, effective April 6.

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Customers May Qualify for Emergency Water Utility Bill-Payment Assistance

Starkville Utilities is helping spread the word about a water and wastewater bill-payment assistance program for Mississippians financially impacted by COVID-19.

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Spring Forward into Safety by Avoiding Electrical Hazards

STARKVILLE – Now that Starkville residents have sprung forward into spring and are spending more time outdoors, Starkville Utilities wants to make sure they work and play safely by avoiding electrical hazards.

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Terry Kemp, General Manager, Starkville Utilities: Thanks for helping us get better

The results of Starkville Utilities’ customer satisfaction survey show improvements in several performance areas that are vital in our mission to provide safe, reliable and affordable utilities.

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Can‘t Flush This Campaign Aims to Protect Starkville’s Sewage System

Ever wonder what would happen if the pipes in your neighborhood carrying wastewater from toilets, sinks, showers and washing machines backed up into your home?

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Starkville Utilities to Extend Sanitary Sewer Service to Babylon Road

Starkville Utilities is preparing to break ground on a new sanitary sewer system to serve residents on Babylon Road in west Starkville.

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Terry Kemp, General Manager, Starkville Utilities: Make Your Resolutions Reality

Just a few weeks ago, we were welcoming a new year and looking forward to new starts… reflecting upon the past and making plans for the future.

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Two Fast-Charging Electric Vehicle Stations Coming to Downtown Starkville

Starkville Utilities is moving forward with plans to install two fast-charging electric vehicle charging stations in downtown Starkville to support the growing segment of EV drivers locally and across the region.

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Prevent Frozen Pipes and Costly Damages with Tips from Starkville Utilities

While you’re bundling up to stay warm this winter, also make sure your plumbing is prepared for freezing weather by taking steps to protect pipes.

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Starkville Mayor Lynn Spruill Appointed to National Public Power Council

Starkville Mayor Lynn Spruill has been named to a three-year term on the American Public Power Association’s Policy Makers Council by its board of directors.

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Traffic-Signal Timing on Hwy. 12 Designed to Optimize Safety, Efficiency

Ever sit at a traffic signal on Highway 12 and wonder why it takes so long to turn green? The answer lies in hours of research and modeling aimed at keeping drivers safe and traffic flowing, particularly during peak usage hours.

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Terry Kemp, General Manager, Starkville Utilities: A new year means new opportunities to improve

With the holidays here and 2021 coming to a close, it's a great time to reflect on an unforgettable year.

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Kemp to Retire as General Manager of Starkville Utilities

Starkville Utilities General Manager Terry Kemp is retiring in March after a distinguished utility career spanning nearly five decades, including 11 years in his current role.

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Free, Convenient Payment Options Help Customers Avoid Mail Delays

Earlier this year, the U.S. Postal Service revised its service standards for first-class mail, resulting in a delivery window of up to five days for certain items.

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Terry Kemp, General Manager, Starkville Utilities: Keep the holidays scam-free with tips from Starkville Utilities

As Starkville residents turn their attention to decorations, wrapping paper, parties and gifts, it’s important to be mindful that scammers are preparing for the holidays, too.

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Avoid Falling Victim to Scams This Holiday Season

As Starkville residents gear up for the holiday season, they should be aware that scammers are also preparing for their busiest time of year.

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Enjoy a Happy, Healthy Holiday Season by Decorating Safely

As Starkville begins to sparkle with holiday lights and decorations, Starkville Utilities is encouraging customers to decorate safely and prevent accidents and injuries.

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Second Phase of Electrical System Upgrade Planned for Dec. 11-17

Starkville Utilities will soon complete the second phase of an electric distribution system upgrade that will enhance reliability, minimize outages and increase capacity to serve Starkville’s current and future power needs.

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Terry Kemp, General Manager, Starkville Utilities: As temps drop, we’ll help you keep Warm In, Winter Out

Now that Starkville has transitioned to cooler weather, customers are turning on the heat to warm their homes. As we anticipate further drops in temperature, now is the perfect time to take a few simple steps to improve energy efficiency and save money.

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Easy, Energy-Saving Tips Help You Keep Warm In, Winter Out

A chill in the air means it’s time once again to prepare homes for winter weather. As temperatures continue dropping across the state, Starkville Utilities wants to help customers stay comfortable and manage heating costs with its Warm In, Winter Out initiative.

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Starkville Utilities Continues Efforts to Reduce Brown Water

Starkville Utilities is reassuring customers that crews are responding to reports of brown water affecting parts of the city’s water system, particularly in the Northgate neighborhood.

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New Study Targets Safer City Parks

Seeking to create safer and more enjoyable public parks, the City of Starkville, in partnership with the Tennessee Valley Authority and Starkville Utilities, has commissioned a lighting audit focusing on four of the city’s most popular recreational spaces.

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Sewer System Upgrades Move Forward in Green Oaks South and Rolling Hills

The City of Starkville’s capital improvement plan continues on schedule and on budget this year with the completion of a sewer system upgrade in the northern half of the Green Oaks neighborhood.

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Starkville Utilities Is Working to Reduce Occurrences of ‘Brown’ Water

As part of its efforts to maintain a water supply that meets the highest quality standards, Starkville Utilities is responding to customer reports about brown water and using a variety of strategies to control water discoloration.

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Starkville Utilities Celebrates Public Power Week Oct. 3-9

Starkville Utilities is joining thousands of non-for-profit electric utilities across the nation to observe Public Power Week Oct. 3-9.

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Terry Kemp, General Manager, Starkville Utilities: Our commitment remains true one year since launching Renew Principle

In the year since Starkville Utilities launched the Renew Principle, we’ve stayed true to our commitment to improve all aspects of our performance, starting with customer relationships.

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Starkville Utilities Marks Year of Progress After Launching Renew Principle

Since launching the Renew Principle a year ago, Starkville Utilities has made significant progress in strengthening customer relationships while helping build a stronger, more sustainable community poised for continued growth and success.

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Terry Kemp, General Manager, Starkville Utilities: Our workforce is powered by continuous training, learning and growth

At Starkville Utilities, we often talk about the investments we’re making in infrastructure upgrades to better serve customers and prepare for the future.

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Customers May Qualify for Emergency Rent and Utility Payment Assistance

Starkville Utilities is helping spread the word about a rent- and utility-payment assistance program for Mississippians financially impacted by COVID-19.

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Starkville Utilities Teams with TVA on Habitat for Humanity Project

Employees from Starkville Utilities and Tennessee Valley Authority joined forces on a home-building project as part of Starkville Habitat for Humanity’s Day of Caring community volunteer event today [Aug. 24].

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Continuous Training is Key to Building a Customer-Focused Workforce

Joining Starkville Utilities is a celebrated accomplishment for new employees that opens the door to a range of career-building opportunities fueled by a commitment to anticipate and proactively address customer needs.

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SOCSD and Starkville Utilities Launch Innovative Academic Houses Program

The Starkville Oktibbeha County School District is teaming with Starkville Utilities on a new program designed to put high school students on an advanced path toward career success.

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Starkville Utilities to Install New Electric Vehicle Chargers to Serve Growth

With the use of electric vehicles on the rise, Starkville Utilities is helping ensure that local drivers and travelers have the energy they need to power their rides in the future.

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Starkville Utilities Reminds Customers to Recognize and Resist Scams

With scam activities on the rise nationwide, Starkville Utilities is reminding customers to recognize signs of fraudulent behavior and protect their personal information, whether online, on the phone or at home.

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Starkville Being Recognized for Proactive Infrastructure Improvements

A forward-thinking approach to managing local water and sewer infrastructure needs is earning the City of Starkville statewide recognition from the Mississippi Municipal League.

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Starkville Utilities, Terry Kemp Column: Storm Preparedness

Make sure storm-preparedness is on your summer to-do list. When severe weather is in the forecast, what’s your plan of action to keep your family and home safe?

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AMI Meter Upgrade Gives Customers More Control Over Utility Services

Starkville Utilities has fully transitioned its manual electric/water meter-reading systems to automated metering infrastructure, or AMI — a step into the future that delivers the benefits of smart-grid technology to customers’ fingertips along with a variety of service enhancements.

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Terry Kemp, General Manager, Starkville Utilities: This summer, we’re helping you Beat the Heat and lower cooling costs

We usually associate summer with vacations, relaxation and a break from our usual routines. It’s also the time of year when cooling bills tend to increase due to higher electricity usage.

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Beat the Heat This Summer with Energy-Saving Tips from Starkville Utilities

Air conditioners will soon kick into high gear across the city as summertime rolls into the area. Through its Beat the Heat initiative, Starkville Utilities is making customers aware of small steps they can take to manage their energy costs while staying cool during the hottest days of the year.

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Starkville Utilities to Accelerate LED Street Light Upgrade

Starkville residents have seen the light — and they’re going to see more! Energy-efficient LED streetlights now operating in many parts of the city are helping improve safety, security and cost savings.

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Green Oaks Sewer Upgrade Progressing on Schedule and on Budget

Work is progressing on schedule and on budget for the Green Oaks sewer upgrade project, a major step in Starkville Utilities’ five-year capital improvement plan to upgrade a large portion of the city’s aging sewer infrastructure.

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Save Money and Trees with Paperless Billing

If you like saving green — whether that means money, trees or both — then Starkville Utilities’ paperless billing program may be perfect for you!

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Starkville’s Wastewater Plant Takes a Sustainable Step into the Future

STARKVILLE – Thanks to an upgrade to the city’s wastewater treatment plant, Starkville Utilities will soon operate one of the most innovative municipal water treatment systems in the state. Not only is the new dewatering process more environmentally sustainable, but it also creates a usable byproduct from sewage sludge.

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Terry Kemp, General Manager, Starkville Utilities: We believe the future is a great investment

Investing in infrastructure is a topic we’ve been hearing a lot about lately. As leaders continue to debate plans for modernizing our nation’s infrastructure, Starkville Utilities is moving forward on several infrastructure projects to better serve our customers and the city of Starkville.

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Starkville Utilities Adopts Proactive Strategy to Eliminate ‘Brown’ Water

STARKVILLE - Spring is the season for cleaning — and that also applies to the city’s water system. Starkville Utilities recently launched a proactive flushing strategy using fire hydrants to eliminate discoloration, or “brown” water, from service pipes.

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Starkville Is Mississippi’s First City to Sign TVA Green Invest Solar Deal

STARKVILLE – Local renewable energy will soon be available as Starkville Utilities makes the City of Starkville the first municipality in Mississippi to sign a Tennessee Valley Authority Green Invest agreement.

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Arbor Day Tree Giveaway Set for May 1 at Starkville Community Market

In observance of National Arbor Day, Starkville Utilities and Starkville Parks & Recreation are teaming to present a series of family-friendly events focusing on the essential role that trees play in creating healthy environments, including a tree giveaway on Saturday, May 1, at the Starkville Community Market.

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Starkville Utilities Invites Residents Outside for Earth Day on April 22

On April 22, Starkville Utilities and Starkville Parks & Recreation are inviting residents outdoors to observe two great American traditions — baseball and Earth Day.

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Celebrate Spring by Making Safety Your Priority

STARKVILLE – Spring is a perfect time to enjoy the great outdoors, but it’s also the season when accidents and injuries tend to increase. Starkville Utilities reminds customers to play it safe when doing yardwork, spring cleaning, home renovations and other activities that can potentially put them in harm’s way.

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Starkville Utilities and TVA Host Grand Opening of New Southwest Substation

STARKVILLE – With the brand-new southwest substation as their backdrop, Starkville Utilities and Tennessee Valley Authority representatives hosted a ribbon-cutting ceremony today [March 24] to formally commission the state-of-the-art facility on Azalea Lane, which represents a major step forward in modernizing and improving Starkville’s electrical distribution system.

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Three Starkville Teachers Awarded $12,500 in STEM Grants from TVA

STARKVILLE – Teachers at three schools served by Starkville Utilities are receiving $12,500 in grants to develop science, technology, engineering, and math education projects as part of a STEM grant program funded by the Tennessee Valley Authority and Bicentennial Volunteers Incorporated, a TVA retiree organization.

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Tree Removal on North Montgomery Makes Way for New Sidewalk and Water Main

STARKVILLE – Starting Monday, tree-cutting crews will be busy on North Montgomery Street preparing for Starkville Utilities’ water-main replacement project, which also includes the construction of a wider, smoother and safer sidewalk for pedestrians.

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Starkville Utilities and TVA Partner to Support Ongoing Pandemic Relief

STARKVILLE – Starkville Utilities and the Tennessee Valley Authority are presenting grants to four local nonprofits as part of an ongoing partnership to help residents who are experiencing pandemic-related hardships. Matching grants of $6,700 from TVA’s COVID Community Care Fund will be used to provide meals, financial assistance and other services for the community.

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Brief Power Outage on March 6 Required for New Substation Test

STARKVILLE – On Saturday, March 6 at 7 a.m., Starkville Utilities customers should prepare for a brief loss of electrical service. The planned outage, which should last less than 15 minutes, is part of required switching activities for the new southwest substation to ensure that all equipment and connections operate correctly as part of the commissioning process.

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Keeping Warm During Winter Storm Could Mean Higher Bills

STARKVILLE – As weather conditions return to normal, Starkville Utilities is warning customers that energy and water usage during last week’s winter storm may result in higher utility bills.

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Winter Storm Office Closure Results in Delayed Bills

STARKVILLE – The unexpected closure of Starkville Utilities’ office during the winter storm is resulting in billing delays for some customers who will receive bills a week later than usual. In light of the delays, Starkville Utilities has extended payment due dates to provide the standard 15-day window for customers to pay bills.

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Green Oaks Project a Key Step in Starkville’s Capital Improvement Plan

Details around the next phase of Starkville Utilities’ five-year capital improvement plan will be shared during an information meeting at the Starkville City Hall Boardroom Feb. 25 at 6:30 p.m.

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Starkville Utilities Highlights Impact of Tree Trimming on Reliability

Trees enhance our landscapes, provide shade for our homes and are essential for a healthy environment. But if not planted and trimmed properly, trees also can pose problems for power lines by causing electrical hazards and outages.

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Starkville Utilities Makes it Easy to Go Green

They say it’s not easy being green. But with Starkville Utilities’ new Green Power Switch partnership with TVA, investing in clean “green” energy is easier than ever.

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Prepaid Account Service Coming Soon to Starkville Utilities

Starkville Utilities will soon offer prepaid account plans — a new service that gives residential customers the flexibility to choose the amount and frequency of their utility payments.

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Starkville Utilities Proactively Prepares for Winter’s Challenges

When the leaves turn brown and the sky is gray, some may be dreaming of warmer climates and sandy beaches. Not crews at Starkville Utilities who prepare year-round for the challenges winter weather can bring.

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Electronic Billing Gives Customers More Control and Convenience

STARKVILLE – With the new year off to a start, Starkville Utilities reminds customers that it’s an ideal time to review their account options and consider upgrading free of charge to an electronic billing and payment program to keep their accounts in good standing.

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Terry Kemp
General Manager, Starkville Utilities

Terry Kemp is the general manager for Starkville Utilities, a public utility serving 14,000 residences, businesses and industries in Starkville, Mississippi as well as Mississippi State University.

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Energy-Saving Tips Help Customers Keep Warm In, Winter Out

As temperatures begin to drop across the state, Starkville Utilities is helping customers keep their homes comfortable while lowering heating costs with the Warm In, Winter Out initiative.

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Finding Holiday Joy Doesn’t Mean Sacrificing Safety

It’s 2020. And that means everyone could use a little extra holiday cheer. In fact, some residents are already unpacking the ornaments and lights, and filling their homes with the sounds of joyful music and movies.

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Starkville Utilities Celebrates Public Power Week Oct. 4-10

In observance of Public Power Week Oct. 4-10, Starkville Utilities will join more than 2,000 other not-for-profit electric utilities across the nation to promote the benefits of living in public-power communities, including low rates, high reliability, customer responsiveness, economic development and local control.

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Groundbreaking for Consolidated Operations Center Set for September 23

On September 23, Starkville Utilities will take another step towards better serving the community’s utility needs during a groundbreaking ceremony for its enhanced, consolidated operations center. The event will begin at 8:45 a.m. at Starkville Utilities’ electric division operations building at 605 Highway 182 East.

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Starkville Utilities Builds on Achievements with New Customer Initiative

Along with planned enhancements in service reliability, Starkville Utilities is launching an initiative aimed at strengthening relationships with customers. Known as the Renew Principle, the new venture seeks to improve customer service through better communications, more personalized services and new technologies that will make it easier and more convenient to do business with Starkville Utilities.

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Proposed Rate Adjustment Will Keep Infrastructure Upgrades on Track

Starkville Utilities is recommending an adjustment in water and sewer rates that, if approved, will fund planned upgrades to benefit customers well into the future. To support the utility’s five-year capital improvement plan, more than $25 million will be invested to replace aging portions of the city’s water and sewer services and update critical components at its wastewater treatment facility.

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Starkville Utilities Cautions Customers to Be Aware of Scam Artists

Starkville Utilities is urging customers, especially the elderly and handicapped, to be aware of people posing as utility employees with the apparent motive to rob or swindle them. Last week an individual posing as a Starkville Utilities representative attempted to collect payment for an electric bill at a customer’s house.

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Hydrant Testing Starts July 7 to Strengthen Local Fire-Response Efforts

The Starkville Fire Department, in partnership with Starkville Utilities, will soon begin testing fire hydrants to ensure they’re in proper working condition to strengthen local firefighting efforts. During the two-month test period, residents may notice temporary water discoloration that is normal and not harmful to health.

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Beat the Heat with Energy-Saving Tips from Starkville Utilities

With the arrival of summer only a few days away, Starkville Utilities is launching Beat the Heat to help customers better manage cooling costs during the hottest months of the year.

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Starkville Utilities and TVA Partner to Support Local Pandemic Relief Efforts

STARKVILLE – To help residents who are experiencing financial hardships related to COVID-19, Starkville Utilities is partnering with TVA to present $10,000 to two local nonprofits from the TVA COVID Community Care Fund.

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Starkville Utilities Urges Safety When Working Outdoors

STARKVILLE - Springtime and yard work go hand-in-hand, but it’s also the season when accidents and injuries tend to increase. Starkville Utilities reminds customers to make safety their priority by avoiding common outdoor hazards, especially those involved with working around power lines.

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Routine Tree Trimming Helps Reduce Outages and Improve Reliability

STARKVILLE - Falling trees and branches are a leading cause of power outages — but that doesn’t mean trees and lines can’t safely co-exist. In recognition of Earth Day on April 22, Starkville Utilities is highlighting the role of proper tree-trimming practices in enhancing reliability and protecting one of the community’s most vital natural resources.

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Starkville Utilities Spotlights Line Workers on National Lineman Appreciation Day

STARKVILLE - Most of the time, the work that linemen do goes unnoticed — and in their world, that’s a good thing. It means their customers are receiving the electricity they need to power their homes and businesses safely and reliably. On April 18, Starkville Utilities will join the rest of the country in recognizing the vital services performed by line workers during National Lineman Appreciation Day.

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Starkville Utilities is Committed to Health, Safety and Service

It is impossible to quantify the many ways COVID-19 has impacted our lives over the last several weeks. In the face of this health threat, the people of Starkville have answered with an outpouring of compassion, generosity and kindness that has strengthened our resolve to make it through this crisis together. The positive example they’ve set has made me even more thankful to be part of this community.

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We are a Water and Electric Utilities Company in Starkville