To establish policies and procedures that protect the privacy and confidentiality of Starkville Utilities customers’ Personal Information and Usage Data, and to ensure that Starkville Utilities’s procedures and practices comply with applicable state and federal statutes and regulations.
Starkville Utilities may also provide data about usage and patterns in various formats to TVA or other third party service providers for various purposes all directed at improving system efficiency and customer service. These third party providers will be subject to the legal obligation to treat information confidentially and to not disclose it to unauthorized persons. Examples of such use include:
Protecting our customers’ information is a top priority for Starkville Utilities. We take extensive measures to ensure the integrity of our systems and protect customer Personal Information and Usage Data. We continuously implement and update administrative, technical, and physical security measures to help protect customer Personal Information and Usage Data from unauthorized access, destruction, or alteration. In addition, any account information entered by a customer while logged in to their online account, or that is displayed on Starkville Utilities’s website in a customer’s browser window, is secured using the latest industry standard security technologies. Current industry standard protocols such as Secure Sockets Layer (“SSL”) attempt to protect the confidentiality of your personal and financial information. The customer’s browser must be capable of supporting security protocols. Please check with your browser manufacturer for details.