May 11, 2022
What’s fast, secure, reliable, convenient and free of charge? If you’re near a smartphone or computer, the answer is right at your fingertips with Starkville Utilities’ electronic billing and payment options.
By receiving and paying bills electronically, customers don’t need to buy stamps or worry about mail delays—an issue that gained attention last year when the U.S. Postal Service revised its service standards for first-class mail, resulting in a longer delivery window for certain items.
“We don’t have control over mail once it leaves our facility, but that’s not the case with electronic billing and payment,” said Edward Kemp, general manager of Starkville Utilities. “Because our system is continuously monitored and available 24/7, customers can pay bills and check their account status whenever they like.”
Starkville Utilities offers these electronic options:
Customers also can pay bills in person using the drive-through window or kiosk and drop box located at 200 N. Lafayette Street. Lobby hours are 8 a.m. to 4:30 p.m. and drive-through hours are 8 a.m. to 5 p.m.
“We want our customers to be completely satisfied with whatever billing and payment option they prefer to use,” Kemp said. “It adds value when customers have a variety of options to choose from, and as part of our Renew Principle commitment, we’re always looking for ways to improve the services we offer.”
Starkville Utilities is a municipally owned and operated electric and water utility, serving more than 14,000 residences, businesses and industries in Starkville as well as the state’s largest institution of higher learning, Mississippi State University.