July 23, 2021
With scam activities on the rise nationwide, Starkville Utilities is reminding customers to recognize signs of fraudulent behavior and protect their personal information, whether online, on the phone or at home.
Occasionally, there are reports of scammers posing as Starkville Utilities employees who have attempted to collect bill payments at customers’ homes. Scammers also have threatened to disconnect electric service unless payment information was provided over the phone.
“We do everything we can to help our customers avoid scams and attempts to steal their money and personal information,” said Terry Kemp, general manager of Starkville Utilities. “Scammers are getting more sophisticated and aggressive, which means we need to stay vigilant and learn how to recognize and avoid their tactics.”
These facts and reminders will help customers avoid scams and protect their personal data:
“Scammers often prey on vulnerable individuals who may not be aware of their tricks and tactics,” Kemp said. “We encourage our customers to share these tips with family members and friends to raise awareness and prevent them from being victimized.”
“Remember, you do not have to sign anything or give personal information to anyone calling you on the phone, sending you an email or showing up at your door,” he said. “If you feel something is not quite right about the situation, call 911 and Starkville Utilities immediately.”
Starkville Utilities is a public utility serving 14,000 residences, businesses and industries in Starkville, Mississippi as well as Mississippi State University. Its mission is to supply safe, reliable, and cost-effective electric and water service of superior quality and value that improves the lives of its customers.