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Enter the Portal and Get the Most from Your Starkville Utilities Account

Online customer portal and mobile app are free, easy to set up, and secure

If you’re ready to experience complete control over your utility accounts and 24/7 secure access, then it’s time to enter the portal—Starkville Utilities’ customer portal, to be exact.

Starkville Utilities’ online portal and mobile app allow customers to monitor energy usage, view billing history, and pay bills – all from the convenience of their smart devices.

“Being easy to do business with has always been a priority for Starkville Utilities,” said Edward Kemp, general manager of Starkville Utilities. “Every year, we’ve seen portal sign-ups increase as more customers discover the benefits of managing their accounts online. The portal is free and easy to use, and our online technology makes every transaction safe and secure.”

Another benefit is peace of mind. Portal payments post immediately to ensure that customers meet their payment due dates and avoid late fees, and customers can sign up for alerts to know when bills are due or past due. Electronic service also eliminates concerns about delayed or missed payments in the mail.

Starkville Utilities offers a variety of electronic billing and payment programs to match customer preferences, with no sign-up charges or fees.

• Go paperless and check your inbox instead of your mailbox. Starkville Utilities will send you an email message every month when your bill is created. You’ll have easy access to your bills as soon as they are ready. Paperless billing is easy to set up, too.
• Bank Draft is another convenient, mail-free option that is perfect for customers who are comfortable having utility payments automatically debited from their bank accounts. Starkville Utilities also accepts ACH bank drafts.
• Pay in person using the utility’s drive-through window or kiosk and drop box located at 200 N. Lafayette Street. Lobby hours are 8 a.m. to 4:30 p.m. and drive-through hours are 8 a.m. to 5 p.m.

“Staying better connected with customers and being responsive to their needs are central elements of our Renew Principle initiative,” Kemp said. “Electronic access is one of several ways that customers can communicate with Starkville Utilities and manage their accounts. And we are committed to leveraging the power of technology to bring even better services to our customers in the future.”

For more information about Starkville Utilities’ account management programs, visit starkvilleutilities.com or call 662-323-3133.

Starkville Utilities is a public utility serving 14,000 residences, businesses and industries in Starkville, Mississippi as well as Mississippi State University. Its mission is to supply safe, reliable, and cost-effective electric and water service of superior quality and value that improves the lives of its customers.